KIRA by Secure Defence
Knowledge & Intelligent Response Assistant
Smart enough to understand the problem. Simple enough to explain it clearly.
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Your access
Use KIRA now, or sign in for more
KIRA answers questions, quotes and requests for anyone. An account keeps everything together so you can come back to it later.
With your account you get
- My KIRA: your own customer profile
- Your KIRA conversations saved and continued later
- Your estimates and quotes kept with their status
- Your appointment and service requests kept with their status
- Your contact and site details filled in for you
- Linked to your existing Secure Defence customer record once we can verify it
KIRA is an AI assistant — not a human technician. She gives safe, customer-level guidance only, never installer codes, bypasses or electrical repair instructions, and hands you to a real technician when needed.
Emergency in progress? If there is an active break-in, intrusion, fire or any danger to people or property, contact your armed response provider or emergency services immediately. Do not rely on KIRA.
Chat with KIRA
English & Afrikaans automatically
Stored for support and dispute resolution.
Tell KIRA what is happening. You can attach a photo too.
KIRA is an AI assistant, not a human technician. Never share passwords or installer codes.
Get help from a Technician
Fill in what you know and we will prepare the message for you. WhatsApp 060 377 1006 or email support@secure-defence.co.za.
SECURE DEFENCE SUPPORT ESCALATION Name: Site: Product / System: Problem: When it started: What KIRA or I have already checked: